Breaking bad news is never easy, but the skilful sharing of unexpected or unwanted news is an important part of being a successful leader.
The way bad news is delivered can have a significant impact on both the recipient(s) and the sharer. In the workplace, managers are tasked with announcing redundancies, dismissals, change, deaths, failures and many other unwanted news and frequently, the human being behind the job title is unprepared for the emotional turmoil of such a task.
This workshop is designed to give leaders the confidence to broach difficult conversations whilst carefully ensuring the receiver of the news can fully hear what is being said and receive the support on offer during a difficult and stressful time in their lives.
This half-day training workshop will provide leaders with:
- A 6-stage model for breaking bad news.
- Strategies for handling reactions to bad news.
- An understanding of how bad news affects the recipient and what reactions to expect.
- Strategies for self-care before during and after the news has been shared.
This training can be delivered at your place of work, online, or we can arrange a venue for your team to attend.
To enquire about Breaking Bad News Training please contact us to discuss the needs of your team and organisation.
