Breaking bad news is never easy, but the skilful sharing of unexpected or unwanted news is frequently required in the helping professions. The way bad news is delivered can have a significant impact on both the recipient(s) and the sharer. In health and social care settings workers across all levels are tasked with announcing losses, deaths, ill-health, misfortune and many other unwanted news and frequently, the human being behind the professional role is unprepared for the emotional turmoil of such a task.
This workshop is designed to give health and social care staff the confidence to broach difficult conversations whilst carefully ensuring the receiver of the news can fully hear what is being said and receive the support on offer during a difficult and stressful time in their lives.
This half-day training workshop will provide delegates with:
- A 6-stage model for breaking bad news.
- An understanding of how bad news affects the recipient and what reactions to expect.
- Strategies for handling reactions to bad news.
- Strategies for self-care before during and after the news has been shared.
This training can be delivered onsite at your organisation, or we can arrange a venue for your team to attend.
To enquire about Breaking Bad News Training please contact us to discuss the needs of your team and organisation.
